Welcome to 41 Jewellery. These terms set out the rules for using our website and buying from us. By placing an order, you agree to the terms below.
If you have any questions, you can reach us at info@41jewellery.co.uk.
1. About Us
41 Jewellery is a trading name of Zentralize Ltd, a company registered in England and Wales
Company Number: 14228746
Email: info@41jewellery.co.uk
2. Orders & Payments
- All orders are subject to acceptance and stock availability.
- You’ll receive an email confirmation once your order has been accepted.
- Payment must be completed at checkout. All payments are processed securely.
- If you need to cancel your order, please email us as soon as possible. Orders that have already been dispatched can’t be cancelled but can be returned following our Returns Policy.
3. Pricing & Availability
- Prices on our website are shown in GBP and may change from time to time.
- If we discover a pricing error after you’ve placed an order, we may cancel the order and issue a refund.
- We do our best to keep stock levels accurate, but if an item is unavailable, we’ll contact you quickly with options.
4. Shipping
Delivery times and costs are set out on our Shipping & Delivery page.
We are not responsible for delays caused by postal services or events outside our control.
5. Returns & Refunds
Our Returns & Refunds page explains how to return items and how refunds are processed.
Items must meet the conditions listed in that policy to qualify for a refund or exchange.
6. Faulty or Incorrect Items
If your item arrives faulty or you receive the wrong product, please contact us within 7 days of delivery.
We’ll arrange a replacement or refund once the issue is confirmed.
7. Website Use
- You must not misuse our website or attempt to interfere with its security.
- All images, product descriptions, and branding belong to 41 Jewellery and can’t be used without permission.
8. Personal Information
Your personal data is handled according to our Privacy Policy.
9. Limitation of Liability
We are not liable for:
- Losses caused by events outside our control (postal delays, strikes, etc.)
- Any indirect or consequential losses
This does not affect your consumer rights under UK law.
10. Changes to These Terms
We may update these terms occasionally. Any changes will be shown on this page, and continued use of the site means you accept the updated terms.